Information Collection, Sharing and Disclosure. It is AUTOLAND's policy to respect the privacy of its users. When you sign up as a AUTOLAND Netizen, AUTOLAND will require your name, address, zip code, telephone number, nationality, email address, and any other information as required ("Registration Data"). In addition to the Registration Data provided by you, AUTOLAND may also collect and store certain personally identifiable information in AUTOLAND 's secure database, when you visit the Web Site, when you use some of AUTOLAND 's Services, or when you enter promotions on the Web Site. AUTOLAND also automatically receives and records information from your browser including but not limited to your IP address, the pages you requested and the time of request. AUTOLAND may use the information it obtains relating to you, for its internal business and marketing purposes, including but not limited to (i) fulfilling your requests for certain products and services; (ii) customizing the marketing materials and the content you see on the Web Site; and (iii) contacting you about special and new products or services. AUTOLAND may disclose your information to third parties and share your information, including both personally identifiable and aggregated information, with AUTOLAND 's distributors, when (i) AUTOLAND gets your consent to share the information; (ii) AUTOLAND needs to share your information to provide the product or service you have requested; (iii) AUTOLAND needs to send your information to companies who work on behalf of AUTOLAND to provide a product or service to you; (iv) required by subpoenas, court orders or legal process; or when (v) your actions on the Web Site violate the TOU or any of AUTOLAND 's usage guidelines for specific products or services on any applicable web page.
You may edit or update your AUTOLAND Netizen account information and preferences.
Items purchased and shipped from iSCAN-e.com, can be returned within 30 days of receipt of shipment in most cases. Some cases have different policies or requirements associated with them due to the shipping location or purchase agreement.
Return Shipping Costs
If you return an item and the reason for return is not a result of iSCAN-e hardware broken or malfunction, you'll pay the carrier at the time you ship your return. If the return is the result of iSCAN-e hardware broken or malfunction, we'll refund return shipping costs as the amount you paid for shipping when purchasing.
Refunds are issued back to the credit card you used for the original purchase. You will need to return your items within 30 days after receiving them. Once we receive the returned item, it will take an additional 3-5 business days processing time by our team and the bank before you receive the refund.
Note: After the carrier has received your item, it can take up to 2 weeks for us to receive and process your return.
Tax on restocking fees may apply to return items that were shipped and sold by Amazon.com for customers in CT, MD, NV, PA, VA, WV, and WI. Some products have additional conditions that may apply.
About Warranty Repairs
You'll pay the carrier at the time you ship the product to the Autoland Scientech repair center.
Return shipping is free if your item is covered under the warranty.
If warranty has expired on your item has, shipping cost will be calculated and quoted to you with the repairing cost.
When Autoland Scientech repair service receives your item, you'll receive a confirmation e-mail. The item will be inspected and the issue diagnosed.
If the defect is covered by the manufacturer's warranty, the item will be repaired free of charge and returned to you. Usually repairs take up to 10 business days (including delivery time), but may take slightly longer.
If the problem isn't covered by the manufacturer's warranty, or if the warranty has been voided (e.g., the item has been accidentally damaged), or the warranty is expired, you'll be contacted by the repairer with a repair estimate. You can decide whether to ask the repairer to proceed with the repair at an additional cost, or have the item returned to you free of charge on inspection. Payment for such repairs, including any applicable delivery charges, will have to be made directly to the Autoland Scientech via credit card.
You can check the status of your repair by replying repair confirmation e-mail you receive.